HOW TO RETURN OR EXCHANGE:
If product purchased online through our website (https://www.fortadorwash.com)
Items purchased online can be returned within 30 days of date of purchase by bringing it to any of our stores with its original email order confirmation, packaging slip and original material (packaging).
If you can’t find the email with the order confirmation you can simply login and print a copy from your account. You can also access your account details in the app. (app for later, just preparing text)
Kindly note that items shipment charges on the original order will not be refunded.
Shipment charges are only refunded in case package was delivered incorrectly or received defective merchandise.
You will receive your refund in the form of the payment done or made in the form of an in-store credit.